FAQ
FAQ
FREQUENTLY ASKED QUESTIONS
Q: What is ContactLock?
A: ContactLock gives you complete control over who can call you. Instead of relying on spam databases, AI predictions, or caller reputation scores, ContactLock uses your approved contacts to determine who gets through.
Q: How is ContactLock different from traditional call-blocking apps?
A: Most call-blocking apps try to identify unwanted callers through guesswork. ContactLock doesn't guess.
If they're in your approved contacts, they're allowed.
If they're not approved, they don't get through.
Q: Why do I need ContactLock?
A: Because your phone should not ring for people you haven't approved.
ContactLock puts you back in control.
Q: Will my phone ring for unknown callers?
A: No. Unapproved callers do not ring your phone.
Q: How does ContactLock know who to allow?
A: ContactLock uses your contact list and approval settings to determine who can reach you.
Q: Can I approve additional callers?
A: Yes. You can add, remove, and manage approved callers at any time.
Q: What happens when an unapproved caller tries to reach me?
A: The call is prevented from reaching you based on your settings. Your phone remains uninterrupted.
Q: Can I review blocked call attempts?
A: Yes. ContactLock provides a log of call attempts so you can review them whenever you like.
Q: What if a family member gets a new phone number?
A: You can quickly approve the new number so future calls are allowed through.
Q: What if I'm expecting a call from someone who isn't already approved?
A: You can temporarily pause ContactLock protection for 1 hour, 4 hours, or 24 hours, then automatically return to protected mode when the timer expires.
Q: Does ContactLock replace my phone number?
A: No. ContactLock works with your existing phone number and current mobile service.
Q: Will ContactLock affect approved callers?
A: No. Approved callers continue to reach you normally.
Q: Does ContactLock use spam databases?
A: No. ContactLock does not rely on third-party spam databases.
Q: Does ContactLock use AI to determine who can call me?
A: No. ContactLock relies on your approvals, not predictions.
Q: Can telemarketers and scammers get through?
A: If they are not approved, they do not get through.
Q: Will ContactLock help reduce robocalls?
A: Yes. Because unapproved callers are prevented from reaching you, many robocalls and spam calls are stopped before they become an interruption.
Q: Does ContactLock collect or sell my personal information?
A: No. ContactLock does not sell your personal information.
Q: Can I keep my current phone number?
A: Yes. ContactLock is designed to work with your existing phone number.
Q: Is ContactLock difficult to set up?
A: No. Most users can get started in under a minute.
Q: Who is ContactLock designed for?
A: Anyone who wants more privacy, fewer interruptions, and complete control over who can reach them.
Q: What is ContactLock's core philosophy?
A: Simple.
YOUR phone. YOUR rules.
YOU decide who gets through.
Only approved callers make the connection.